5/7/2023 0 Comments Limechat preferencesOur growing client base stands testimony to the impact we have been able to generate for businesses.”ĭ2C as a category has witnessed explosive growth in the last few years. LimeChat was conceived with the mission to help brands leverage conversational mediums and powerful automations to create the most compelling user experiences. Gupta says,‘’Despite spending a lot of energy, human resources and capital, some stellar brands miss out on delivering quality customer experience and support. It was founded in 2020 by Aniket Bajpai and Nikhil Gupta. This allows brands to increase campaign conversions by 3x, reduce support workloads by 70%, and improve customer satisfaction. Its WhatsApp Retention Campaigns help brands engage customers on WhatsApp at critical points in their buying journey, from abandoned checkout to feedback to win-back of existing users. LimeChat’s assistant lets the brand instantly respond to customer queries throughout the buying journey, from product discovery to checkout to returns. LimeChat was conceived with the mission to help brands leverage conversational mediums and powerful automations to create the most compelling user experiences It delivers tangible impact for D2C brands and consumers alike by creating the most compelling user experiences using the power of human-level AI chatbots. LimeChatįounded in 2020, LimeChat is developing a conversational marketing eco-system to help D2C brands improve retention. Also, it provides 24×7 access to information, handles client queries more effectively and improves customer acquisition and retention. The platform has helped businesses to Increase qualified leads and accelerate business revenue. ORAI currently has 100+ customers including Sayaji Hotel, GMR Delhi, Group Landmark, Kataria Group, Emcure etc. The engagement ratio of the digital user has gone up by min 200% as the customers are reached on new-age channels like WhatsApp, Google Assistant and Alexa. ORAI acts as a strong enterprise solution for a variety of use cases. The global conversational AI market size is expected to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025, at a CAGR of 21.9% during the forecast period. With the current solution, almost 30% of the load is reduced for their call centre teams.ĪI driven chatbot has witnessed an upsurge in demand as it helps business to grow and function holistically. Now the customer, retailer or distributor needs to just initiate the chat, and all the responses are integrated and automated over WhatsApp chat from a business verified WhatsApp account. Its platform is also integrated with CRM (Salesforce) and ERP (SAP), hence any information customer, retailer, distributor is looking for is just a WhatsApp message away, like payment details, quotations, outstanding summary, order status etc. The customer, retailer or distributor needs to just initiate the chat, and all the responses are integrated and automated over WhatsApp chat from a business verified WhatsApp account It charges one time integration fee and a monthly subscription fee based on usage scale. ORAI is an all-in-one Conversational AI, customer acquisition platform enabling clients to gain higher revenues & increased ROI using humanised virtual assistant enabling realtime 3-way communication, and automated lead qualification. #midjourney #aiart /vEeH2BnsHL- Phirox September 18, 2022Ĭonsidering so many AI developments, The Tech Panda takes a look at seven AI startups that are doing interesting stuff with AI. Icecream Mountain with Strawberries in Space.
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